Legal Information

shipping policy

Last Updated: May 14, 2026

Thank you for shopping with Tende Personal Care LLC.

We aim to process and ship orders carefully and efficiently. The information below outlines our current shipping practices.

Most orders are processed within 2–5 business days after purchase.

Processing times may be longer during:

Once your order ships, you will receive a confirmation email with tracking information when available.

We currently ship within the United States and Canada.

Shipping rates and delivery estimates are calculated at checkout based on your location and selected shipping method.

Estimated delivery windows are provided by the carrier and are not guaranteed.

Customers outside the United States, including Canadian customers, may be responsible for:

Tende Personal Care LLC is not responsible for delays caused by customs processing or international carriers.

Customers are responsible for providing accurate shipping details at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the package can be resent.

Once a package has been transferred to the shipping carrier, delivery timing and handling are outside of our direct control.

If your package appears lost or delayed, please contact the carrier first using your tracking number.

If you need additional assistance, contact us and we will do our best to help investigate the issue.

Tende Personal Care LLC is not responsible for packages marked as delivered by the carrier but reported lost or stolen afterward.

We reserve the right to restrict shipping to certain locations, reject orders, or limit quantities at our discretion.

Questions about shipping can be sent to: