Legal Information

Privacy policy

Last Updated: May 14, 2026

At Tende Personal Care LLC (“Tende,” “we,” “our,” or “us”), we respect your privacy and are committed to being transparent about how we collect, use, and protect your information.

This Privacy Policy explains what information we collect through www.tende.care (the “Site”), how we use it, when it may be shared, and the choices available to you.

By using our Site, you agree to the practices described in this policy.

Information We Collect

We collect information in a few different ways when you interact with our Site.

Information You Provide Directly

You may provide information when you:

  • Place an order

  • Subscribe to emails or newsletters

  • Contact customer support

  • Submit a form or survey

  • Create an account

  • Participate in promotions or giveaways

This information may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details

  • Order history

  • Any information you voluntarily include in messages to us

Payment information is processed securely through third-party payment providers. We do not store complete credit card numbers on our servers.

Information Collected Automatically

When you browse the Site, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on the Site

  • Referral URLs

  • Shopping behavior and interactions

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the Site and to improve performance and user experience.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders

  • Provide customer service

  • Send transactional emails and order updates

  • Improve our products, website, and customer experience

  • Personalize content and marketing

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

  • Communicate promotions, updates, or announcements if you have opted in

Marketing Communications

If you subscribe to marketing emails, you may receive occasional updates about new products, launches, promotions, or brand news.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking tools to:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic and usage

  • Support advertising and remarketing campaigns

Most web browsers allow you to modify cookie settings. Disabling cookies may affect some functionality of the Site.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Email and marketing platforms

  • Analytics providers

  • Website hosting and e-commerce platforms

These providers are only given the information necessary to perform their services.

We may also disclose information if required by law or if necessary to protect our rights, customers, or business operations.

Data Retention

We retain information only for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain business records

  • Resolve disputes

  • Comply with legal and tax obligations

  • Enforce our agreements

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Correct inaccurate information

  • Request deletion of personal information

  • Opt out of marketing communications

  • Request information about how your data is used

To make a request, contact us using the information below.

California Privacy Rights

California residents may have additional rights regarding their personal information under applicable privacy laws, including the right to request access to or deletion of certain personal information.

We do not sell personal information in the traditional sense. However, some website analytics or advertising tools may involve limited data sharing with service providers or marketing partners.

California residents may contact us to request additional information about how their personal information is collected, used, or shared.

Third-Party Services and Links

Our Site may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy

Our Site is not intended for children under 13 years old, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage system is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Tende Personal Care LLC
8 W Main St
Beacon, NY 12508
Email: info@tende.care
Website: www.tende.care